Many IT projects fail
because the parties do not exercise
sufficient care to ensure that
the supplier's and the customer's
expectation match. Often, site Engineers
have one specification on paper, the
client has a broader or more specific
use in mind; the supplier delivers
available specification.
What results
ultimately is complete confusion
in the implementation of
a hardware and software platform that
are not fit for purpose.
Computer Supply contracts should not be
compressed into the world of usual
standard form contracts; as these do not
provide for the specific or broader
needs of the Computer user or
Computer
software
specifics.
Most
users or corporate firms purchase
computers and Software and presume they
know what function they are supposed to
play within their environment.
This
presumption, lacking technical input
leads to legal problems when redress is
sought to remedy a malfunctioning
Computer/ Network
installation.
A firm may have outsourced its IT
management systems to a contractor in
accordance with agreed SLA (Service
level agreements). Consequently,
there will be need
to have proper oversight of the details
and implementation of the
contract, interpret compliance and resolve disputes
arising from compliance.
What better way to have all the
stages in this process brought
under one umbrella.
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How can we help ?
Our
services come as a package -
legal and technical. As
professional engineers who are
also legal practitioners with
specific expertise in
information technology, we are
well suited to assist in the
successful implementation
of your IT projects.We provide pre contract and
procurement services which
include drafting and vetting
your computer supply contracts.
ensuring compliance during
contract implementation and
project commissioning and
Handover.
Do you wish to commence proceedings for negligent implementation
of an IT project that has
resulted in down time and
attendant loss of profit ?
Our services extend to
project commissioning,
verification and
Software failure analysis.
We
carry out independent
investigation, to ensure the
terms of the supply and
installation are strictly
adhered to by the site
engineers.
It is amazing to find
how much is left out of a
contract by site Engineers and
suppliers after a contract is
supposedly completed.
It is
better to avoid potential
litigation from the on
set; this will entail proper
drafting of the IT project
contract, in addition, to
constant monitoring at the
project implementation phase.
Contact us for
IT project
assistance and IT contract
dispute resolution.
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